Facebook Help?

Mystique

Mystique

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#1
Around 24 hours ago, for the first time, i joined Facebook. They asked me to upload a picture of myself for 'security purposes'. I did that, and then I was taken to a page where it said 'At the moment, we are reviewing the picture you supplied. Until then, you won't be able to use FB.

A few hours ago, i got an email saying that the account had been created, and i could now start using FB. A link came with the email, as a 'get started' prompt.

Every time i try to log in .. it just takes me back to the 'reviewing supplied picture' page.

Just now, i got another email from FB saying .. 'we noticed you are attempting to log in to your new FB account, but you are having trouble accessing. Click here, and we will log you in. Clicked it .. but nah .. straight back to the 'reviewing picture' page. :annoyed:

Been trying to get some support .. but all their emails to me, are not able to be replied to. I cannot find a page anywhere for support. For all support, you need to be logged into your FB account.

lol. Can anyone give me a bit of at hand please? xD
 
Paddy

Paddy

Active member
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Not sure if it asked to but verify the email for it? It tends to require either email or mobile confirmation for it. :) Did that when I joined it.
 
Paddy

Paddy

Active member
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Mystique said:
Aye, thanks Paddy .. did all of that.

Would you know how i could contact them at all?

Thanks so much for the help :)
Click to expand...
Sadly I even still have trouble contacting them, they aren't very accessible. lol
Absolute pain in the arse. I had to send them a pic of my licence or ID to get them to change my name to Pat on there.
I find it odd that it's requiring photo verification from you though. My only guess is they're waiting to verify that picture.
 
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Mystique

Mystique

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Staff member
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#6
megaphonestallone said:
Actually, the problem was the fact that you joined Facebook.
This can be remedied by looking up how to properly delete your account and following said instructions. :)
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When i made that account ..musta had a Guardian Angel hanging around cause believe it or not .. me making that account .. literally saved someone's life.

On another note @Paddy or @Jewel .. i updated this computer i am on ..and once again, my account has been disabled. Please could one of you help me out?

If you go to my FB page .. there are 3 '...'s when hovering over my cover photo. When clicked on, please could you select 'report this profile' then select 'something else' and then select 'recover my account' or something like ' this is my account'. Please, then just click on the email option. This is the procedure i stumbled across the other day to regain access.

So grateful for the help! <3

It only needs one of you to do it .. so whichever one of you spots this post first .. just post back here so the other doesn't redo.

It would also help if both of you could please just post 'trusted friend' as Ashley did the other day
Thanks guys!
 
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